Thank you for shopping at The Golf Portal (www.thegolfportal.co.za). We are committed to providing you with the best shopping experience, including efficient and reliable delivery services. Please review our delivery policy outlined below:

1. Delivery Zones: We currently offer delivery services within South Africa.
2. Delivery Timeframes:
   • Orders are typically processed within 1-5 business days from the date of purchase, excluding weekends and public holidays.
   • Delivery times may vary based on the shipping method selected and the destination. Estimated delivery times will be provided at the checkout.
   • Please note that unforeseen circumstances such as extreme weather conditions or logistical issues may cause delays. We appreciate your understanding in such situations.
3. Shipping Methods:
   • We partner with reputable courier services to ensure safe and timely delivery of your orders.
   • Standard shipping is our default option, providing reliable delivery at an affordable rate.
   • Express shipping is available for customers who require expedited delivery. Additional charges may apply for this service.
4. Shipping Costs:
   • Shipping costs are calculated based on the total weight of the items in your order, as well as the delivery location.
   • The shipping cost will be displayed during the checkout process, allowing you to review the total amount before confirming your purchase.
5. Order Tracking:
   • Once your order has been dispatched, you will receive a confirmation email containing a tracking number and instructions on how to track your shipment.
   • You can monitor the progress of your delivery by entering the provided tracking number on our website or the courier service's platform.
6. Delivery Address:
   • Please ensure that the delivery address provided during checkout is accurate and complete to avoid any delivery delays or issues.
   • We are not responsible for orders delivered to incorrect addresses provided by the customer. Please double-check your details before finalizing your purchase.
7. Delivery Confirmation:
   • Upon delivery, a signature may be required to confirm receipt of the order. Please ensure someone is available at the delivery address to sign for the package.
   • If no one is available to receive the delivery, the courier service may leave a notification card with instructions for re-delivery or collection.
8. Order Modifications:
   • Once an order has been placed, modifications to the delivery address or shipping method may not be possible. Please contact our customer support team immediately if you require assistance with order changes.
9. Contact Information:
   • If you have any questions or concerns regarding our delivery policy or your order's delivery status, please don't hesitate to contact our customer support team.
   • You can reach us via email at orders@thegolfportal.co.za or through our website's contact form.
10. Policy Updates:
    • We reserve the right to update or modify our delivery policy at any time without prior notice. Any changes to the policy will be reflected on this page.

By placing an order with The Golf Portal, you acknowledge and agree to abide by the terms outlined in our delivery policy. We appreciate your trust in our services and look forward to serving you with excellence.

Last Updated: January 30, 2024.